Unbloc VPN Refund Policy
At Unbloc VPN, we strive to provide exceptional service and satisfaction to our valued customers. We understand that circumstances may arise where you might need to seek a refund for your subscription. Therefore, we have established the following refund policy to ensure fairness and transparency:
3 Day Money-Back Guarantee
To be eligible for a refund, you must meet the following criteria:
– Your refund request must be submitted within 3 days of your purchase.
– Your account must be in good standing, with no violations of our terms of service.
– You must provide a valid reason for the refund request.
– Your total connected hours to our service must not have exceeded 12hours
Refund Process
To request a refund, please contact our customer support team through our official channels. You can reach us via email at [email protected] or through our live chat support on our website. Our team will guide you through the process and assist you with your refund request promptly.
Refund Exceptions
While we strive to accommodate all refund requests within our policy guidelines, certain exceptions may apply. We reserve the right to deny refund requests in the following circumstances:
– Abuse of our refund policy, such as repeated refund requests for the same account.
– Failure to meet the eligibility criteria outlined in this policy.
– Refund requests made outside of the 3-day window from the date of purchase.
Refund Method
Upon approval of your refund request, we will process the refund to the original payment method used for the purchase. Please allow up to 10 business days for the refund to reflect in your account, depending on your financial institution’s processing time.
Changes to Refund Policy
Unbloc VPN reserves the right to amend or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
By using our services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our policy, please don’t hesitate to contact us. We appreciate your trust in Unbloc VPN and are committed to providing you with the best possible experience.
